III. Manage
Manage Medical Information (InfoMed) and Pharmacovigilance (PV) data for patients and healthcare professionals in connection with the Pharmaceutical Industry.
The management of medical information requests and pharmacovigilance is carried out by experienced healthcare professionals who are familiar with regulatory requirements (Risk Management Plan, HPST, ETP, active PV). Our healthcare professional teams are dedicated to:
managing medical information in connection with the pharmaceutical company, ensuring:
receipt and processing of requests, management of cross-functional projects, crisis management when necessary.
mobilization of Level 1 resources (Operators and Scientific Attachés) and Level 2 resources (Pharmacists + Physicians)
managing PV in connection with the Healthcare industry
training of all patients and caregivers in PV
PV monitoring: adverse effects or specific situations
reporting PV in connection with the Healthcare industry
reconciliation of PV in connection with the Healthcare industry